Health and Safety Policy — Flat Clearance Blackheath

This Health and Safety Policy sets out the commitment of Flat Clearance Blackheath to provide a safe and healthy working environment for all employees, contractors and any members of the public affected by our operations. The policy applies across our entire rubbish company service area and covers all activities associated with flat clearance, waste collection, and rubbish removal within our service footprint. It is the duty of management to implement and maintain prevention measures in line with current best practice and regulatory expectations.

Our objective is to minimise harm through robust risk management, clear responsibilities and ongoing training. This document describes how the flat clearance service will manage safety, including safe systems of work, appropriate supervision and the provision of necessary personal protective equipment. The policy is supported by operational procedures which translate these principles into day-to-day practice for rubbish clearance and waste handling teams.

Roles and responsibilities are clearly defined. Managers hold principal responsibility for ensuring risk assessments and safe work method statements are completed and reviewed. Supervisors must ensure that workers follow safe systems and that controls are effective. Employees are expected to take reasonable care for their own health and safety, to co-operate with supervisors and to use equipment and PPE provided. Contractors engaged in rubbish removal work within our service area must comply with this policy and demonstrate adequate competence before being permitted to operate on our sites.

Risk assessment and control measures

Risk assessments for flat clearance and rubbish clearance operations are carried out before work begins and are updated whenever conditions change. Assessments consider manual handling, sharps and hazardous materials, slips, trips and falls, vehicle movements, and environmental risks. Control measures are implemented on a hierarchy of controls basis: elimination, substitution, engineering controls, administrative controls and personal protective equipment. The safer alternatives are prioritised to reduce reliance on PPE alone.

Controls routinely enforced include use of mechanical handling aids where practicable, safe stacking and segregation of waste categories, clear traffic management on collection days and safe access to flats and communal areas. Staff must wear appropriate PPE such as high-visibility clothing, gloves, eye protection and safety footwear. All hazardous wastes are identified and handled in accordance with regulations; items suspected to be asbestos-containing or chemically contaminated are isolated and reported for specialist removal. Any deviation from expected waste types requires immediate reassessment.

Key control measures are maintained and inspected regularly. To assist consistent implementation, teams will follow documented procedures and checklists for rubbish collection and flat clearance tasks. Equipment maintenance schedules are adhered to, and vehicles used for rubbish removal are subject to routine safety checks. The company promotes a culture of reporting where near misses and unsafe conditions are logged and acted upon without delay.

Training, communication and emergency procedures

Training is essential for safe operations. All staff receive induction training that covers general site safety, manual handling techniques, hazard recognition, and the correct handling and segregation of waste types common to our rubbish collection and flat clearance service. Refresher training is provided periodically and whenever new equipment or procedures are introduced. Supervisors receive additional instruction on risk assessment and incident response to ensure effective on-site leadership.

Emergency arrangements are in place to respond to incidents such as spillages, fire, injury or discovery of hazardous materials during clearance jobs. These include clear procedures for evacuation, first aid provision, notification of emergency services where appropriate and secure isolation of affected areas. Incidents are investigated to determine root causes and to implement corrective actions to prevent recurrence.

Monitoring and review processes ensure continual improvement of safety outcomes across our rubbish removal and service area activities. Regular audits, site inspections and analysis of recorded incidents inform updates to this policy and operational procedures. Senior management reviews safety performance at planned intervals and commits resources where necessary to improve controls. This policy is available to all staff and is reviewed at least annually or sooner if there are significant operational changes. By adhering to these standards, our flat clearance and rubbish collection operations aim to protect people, property and the environment while delivering reliable waste removal services in the service area.